A busy residential lettings team is looking for an experienced Lettings Administrator to join its Forest Hill office. This role would suit an organised property professional with a thorough understanding of the lettings process and strong attention to detail

Worth Recruiting – Property Industry Recruitment

Job Title: Lettings Administrator

Sector: Residential Lettings

Salary: £30,000 per annum
Position: Permanent – Full Time
Reference: WR95352

Working across the full lettings journey, you will coordinate applications, referencing, tenancy documentation and move-ins while keeping landlords and tenants updated throughout.

The successful candidate will be confident managing multiple transactions, resolving issues quickly and ensuring every tenancy progresses smoothly from agreed let through to completion, with excellent communication and customer service at every stage. 

What's in it for you (Benefits):

• Salary of up to £30,000

• Opportunity to develop your career within residential lettings

• Supportive and professional working environment

• Ongoing training and development

• Varied role with responsibility across the complete lettings process

The Company:

• A respected residential property business with a strong presence across London

• Provides specialist sales and lettings services across the local market

• Focused on delivering high levels of service to landlords, tenants and applicants

What You'll Be Doing (Key Responsibilities) as a Lettings Administrator:

• Manage the lettings process from agreed offer through referencing, tenancy preparation and move-in

• Coordinate referencing, right to rent checks, deposits and tenancy documentation

• Liaise with landlords, tenants, applicants, contractors and other relevant parties throughout each tenancy

• Arrange inventories, tenancy start dates, key collection and move-in requirements

• Keep property and tenancy records accurate and ensure all compliance documentation is up to date

• Handle queries and resolve issues promptly while maintaining excellent customer service throughout the process

What our client is looking for (Skills & Experience):

• Proven experience within a residential lettings administration or property management environment

• Thorough understanding of the lettings process from start to finish

• Strong knowledge of tenancy administration, referencing and relevant compliance requirements

• Excellent organisational skills with the ability to manage multiple tenancies simultaneously

• High level of accuracy and attention to detail

• Confident communicator with the ability to build strong relationships with landlords and tenants

• Proactive approach with the ability to identify and resolve issues efficiently

• Professional, customer-focused and able to work effectively in a busy lettings environment

Is this the role for you?

Contact Worth Recruiting now! If you are interested in this Lettings Administrator role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR95352.

About Your Application:

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.

• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.

• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.

• Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate.

About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.

Job Reference: WR95352 – Lettings Administrator– Residential Lettings