Worth Recruiting – Property Industry Recruitment 

Job Title: BRANCH & MORTGAGE ADMINISTRATOR – Estate Agency

Location: Crystal Palace, SE19

Salary: £30,000 per annum

Position: Permanent, Full-Time

Reference: WR65039 

Our client, an established independent estate agency, is seeking a Branch & Mortgage Administrator to support the daily operations of a busy branch. The role is ideal for an organised and proactive individual with strong administrative skills and a keen interest in property.

You will be assisting the branch team with mortgage applications, property documentation, and general administrative tasks, ensuring smooth operations and excellent client service throughout the sales and financial process.

Previous experience in estate agency or mortgage admin support essential. 

What You'll Be Doing (Key Responsibilities):

• Assisting clients with mortgage enquiries and applications

• Liaising with lenders, solicitors, and clients to progress sales

• Managing branch administrative tasks and documentation

• Supporting the sales and lettings teams with property listings and valuations

• Maintaining accurate records in CRM and other systems

• Ensuring compliance with industry regulations and company procedures

• Providing excellent customer service and support to clients and colleagues

What We're Looking For (Skills & Experience):

• Previous experience in estate agency administration (sales or lettings)

• Understanding of mortgage processes and applications

• Strong organisational and time-management skills

• Excellent communication and interpersonal skills

• Proactive, professional, and detail-oriented

• Competent with Microsoft Office and property CRM systems

• Ability to multitask in a fast-paced environment

• Positive, customer-focused attitude

What's In It For You?

• Competitive salary with potential for career development

• Training and support in mortgage administration and property sales

• Work with a respected, professional estate agency

• Opportunity to progress within a dynamic branch team

• Friendly and supportive working environment

Ready to take the next step in your property career?

If you are interested in this Branch & Mortgage Administrator role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR65039.

About Your Application:

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.

• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.

• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.

• Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate.

About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.

Job Reference: WR65039 – Branch & Mortgage Administrator